How fees work
What you pay depends on how you pay. The answers are here in plain words, and the clinic goes through yours before your first visit.
Insurance we work with
We bill many kinds of plans and tell you whether we are in network with yours before you book. The list is by type of plan, not by company.
Most PPO plans
Medicare
Medicaid
Workers' compensation
Auto injury coverage
If you pay yourself
If you do not use insurance, you pay at each visit. We tell you the fee before you book, and we do not bill your plan. If a fee is a strain, tell us. We keep a few reduced-fee spots and give you the details when you call.
An estimate in advance
If you pay without insurance, we give you a written estimate before your first visit: what we expect each visit to cost and what it includes. This is your right under federal law, and you can ask for it at any time. If a bill comes in $400 or more above the estimate, you can dispute it.
Checking your benefits
Zoe checks your benefits and calls you with what she finds, before your first visit. Your plan has the final say on what it pays, and your copay, deductible and coinsurance are set by your plan.
What the first visit includes
Your first visit is an evaluation with Otis. He listens, examines you, explains what he finds and agrees on a plan with you, including the risks and the choices. It is the same Otis, whether you pay with a plan or yourself.
Questions about paying
Does my plan cover this, and do you take Medicare?
We bill many kinds of plans, including most PPO plans, Medicare, Medicaid, workers' compensation and auto injury coverage. Your plan decides what it pays. Zoe checks your benefits and calls you first.
What if I pay myself?
We give you a written estimate before your first visit, and you pay at each visit. If your plan may reimburse you, we give you a detailed receipt to send in. Your plan decides whether it pays.
Do you treat work or auto injuries?
Yes. If you were hurt in a crash or at work, get emergency care first. Tell us who your adjuster is. Your state decides who may direct your care.
Want to know what you would pay?
Call the clinic with your plan card, or ask for a written estimate.